Spotify may be able to be reached in the United States at (917)-565-3894.
#Spotify customer service contact how to
Other ways to get help with Spotify How to contact Spotify by emailĪs an alternative to our recommendation of using the contact form, you can try emailing Spotify at. It partnered with Spotify, the music-streaming service, to use Spotify's. Watch your email account for a response from Spotify, and see what advice they give you. From Loyalty Programs to Omnichannel Customer Experiences Cristina Ziliani.Once you’re done with the drop-down menus, click in the box labelled “Please Enter Your Question” and type in as many details as you can about the problem that you’re having. For instance, you may be able to identify the exact nature of your issue, or you may be able to select the device that you are using Spotify on (as your problem may be platform-specific). For example, if your problem is with playing music, your issue may be that your songs are stuttering, don’t work while you’re offline, or don’t work at all.ĭepending on your choices, you may have additional options in further drop-down menus. Then, click the drop-down menu beside “2” and select the specific issue that you are having. you’re having trouble logging into your account, playing your music, or managing your subscription). Spotify doesnt offer any dedicated phone support services because its support efforts are dully dedicated to other help channels. To begin, click the drop-down menu beside “1” and select the general reason why you want to contact Spotify (e.g.Visit the Help boards menu and select the one that applies to you. You should first go to the relevant Help board for your issue. When you reach Spotify’s general information page, you should see an option under the “Customer Service and Support” section called Contact Form. Spotify doesn't currently offer phone support, but I'd be happy to help you out here on the Community with any issues you might be having.Scroll to the bottom of the screen and click About.Go to in your web browser and log in.To get in touch with Spotify’s support team: Fixed Telephone, Broadband Plans and Value Added Services (Prepaid and.
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Note that contacting Spotify customer service is also the only way to delete your Spotify account. We wish to inform our valued customers that, due to the continued escalation of. If you still can’t solve the problem(s) you’re having with Spotify, the most efficient way to get in touch with their customer support team is to fill out their online contact form. They also have a community forum where you can ask other users and Spotify moderating staff for help. We hear they are mighty busy right now.If you’re having trouble using Spotify, the website has an extensive help section that should answer most common questions. If you want to go beyond just canceling - and instead actually delete your premium membership - you’ll need to contact Spotify customer service at.
#Spotify customer service contact free
Instead, you’ll automatically be converted to a free membership, which translates to being able to listen to music with ads.īut maybe that’s not going far enough for some people.
From music albums to podcasts, Spotify offers a wide range of services. That should take care of your premium no-ads membership and Spotify should no longer charge you a fee to use its services. Spotify is an audio streaming platform for various content.
Please get in contact with Spotify’s representatives by reaching out to them directly using the contact information below. Contact us online through chat and get support from an expert on your. However, to make your life a little easier, we’ve researched Spotify’s website and found the following customer support contact details. Hit “cancel premium” and then go confirm that - yes, indeed - you want to cancel. Samsung was rated 1 in Reliability and 1 in Customer Service in Home Appliances. Jog down the page a little bit until the see the “change plan” option. Besides, the ones that do link you to call centres where no one can speak english If you want to get in touch with Spotify, I suggest you submit an online contact form.
Also, Spotify helps you contact them in the right way by guiding you throughout the perfectly organized contact page. Spotify, like a fair few major companies, don't have phone numbers. A drop down box appears where you can select “account.” Although there is no Spotify customer service number, there are many ways to contact Spotify. Once there, click on your name in the upper right corner. Get answers to questions about your account and important services. You’ll see lots and lots of options, but not a single one that leads to canceling the account.ĬNET confirms that “you can’t cancel your Spotify subscription through any of the service’s applications on iOS, Android, MacOS or Windows.” That means you’ll have to try to do through an actual web browser. Just open the app and then click on the settings. Well - surprise! - it appears you actually can’t do it through the Spotify app on your phone.ĭon’t believe us? Go ahead and try.
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